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Patient Survey
***All comments will Remain Confidential***
Name: (Optional)
Which facility were you seen at?
Teton Radiology (Woodruff Location)
Teton Radiology 3T MRI (Cortez Location)
Appointment Date
Tell us your opinion on getting an appointment:
Ease of getting through on the phone
Excellent
Good
Fair
Poor
Courtesy and helpfulness of appointment secretary
Excellent
Good
Fair
Poor
Getting an appointment at the time you wanted
Excellent
Good
Fair
Poor
Tell us your opinion on our practice:
Courtesy and helpfulness of front desk staff
Excellent
Good
Fair
Poor
Explanation of registration forms
Excellent
Good
Fair
Poor
Explanation of billing procedures
Excellent
Good
Fair
Poor
Wait time in the reception area
Excellent
Good
Fair
Poor
How long did you wait in the reception area?
Courtesy and helpfulness of nurse (if applicable)
Excellent
Good
Fair
Poor
Courtesy and helpfulness of doctor (if applicable)
Excellent
Good
Fair
Poor
Did any staff provide exceptional service?
Rate the technologist you saw
Taking enough time with you
Excellent
Good
Fair
Poor
Giving you the information you needed about the exam
Excellent
Good
Fair
Poor
Being careful and helpful
Excellent
Good
Fair
Poor
Tell us your opinion on our facility
Convenient location
Excellent
Good
Fair
Poor
Cleanliness, appearance of office
Excellent
Good
Fair
Poor
Signs helpful in finding where to go
Excellent
Good
Fair
Poor
Dressing area clean, comfortable and private
Excellent
Good
Fair
Poor
Would you recommend our facility to others
Excellent
Good
Fair
Poor
Reason for using facility
Convenience
Recommendation from friend
Doctor’s choice
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Personal Experience
Other
If you have received bills, give us your feedback
Easy to understand bills
Excellent
Good
Fair
Poor
Courtesy and helpfulness of billing staff
Excellent
Good
Fair
Poor
Other comments